Will AI Take My Job?


As AI has gradually become integrated into our daily lives it has become smarter with each and every technology that adopts it, and with that there has been growing concern for the safety and future of our jobs. 

If you’re unfamiliar with the term Artificial Intelligence, take a read of our last blog post ‘What is AI?’ 

Media coverage around AI and how robots are going to ‘take over the world’ is simply a farce. Whilst there is truth in the fact that AI will take over some jobs and industries, it will also create millions of jobs within new sectors in the future. Like most things in technology, the process of transitioning from humans to robots must be slow to ensure that the AI technology will serve a better purpose in the job role than human labour can. 

12 jobs that AI will eventually replace

The technology revolution has taken us by storm. Artificial Intelligence (AI) is at the forefront of it all and its influence will soon become indispensable in our lives. AI will eventually replace certain jobs, such as customer service roles, that are replaced with digital labour.

This new dawn of automatisation can be both an exciting and daunting prospect for many workers. While it certainly presents challenges to some people, we should keep in mind that AI will open up new opportunities for other sectors to expand their potential. It may also help reduce human labour spending and allow employees to embark on tasks with better prospects for them personally.

This emerging form of technology is a chance to create new industries, reshape existing ones and ultimately widen the scope of employment possibilities available to everyone…

1. Customer Service Executives

Customer service roles do not require high levels of social or emotional intelligence to perform the role efficiently. 


Almost all businesses now will use AI to respond to customer support questions and queries using chatbots with automated responses to frequently asked questions, such as ‘where is my order’. 

2. Bookkeepers + Accountants

It is not uncommon for companies to use softwares for their bookkeeping practices. The softwares do come at a cost but it is much less costly compared to paying an employee’s salary to do the same job. 

Softwares such as Microsoft Office, FreshBooks and Quickbooks are some of the most commonly used by companies. The use of AI in this job role ensures data is collected, stored and analysed correctly without room for human error. 

3. Receptionists

You may have already noticed that when you call a venue to book a table at a restaurant you are often welcomed with an automated voice message to book the table, or if you check online you book through a scheduling system rather than talking to an actual representative via email or phone. 

This system is becoming common practice for most modern technology companies, multinational corporations and remote working companies.

4. Proofreaders

It is rare these days for companies to have an in-house proofreader. There has been major developments in proofreading softwares over the last decade, meaning a significant reduction in proofreading jobs. 

Writing softwares such as Microsoft Word and Google Docs provide self-checking writing applications and tools to check grammatical errors, correct sentence structures, with add-ons available to detect plagiarism.

5. Manufacturing + Pharmaceutical Work

The manufacturing industry is currently the biggest sector that AI has taken over, replacing millions of jobs with machinery that does the same job, but much quicker. 

With the production process being largely mechanised the next step is to handle the operational aspect of the industry with AI, an area whereby work is already underway. 

Eventually in pharmaceutical labs AI will get to a point where robots can work with scientists to ensure no human lives are put at risk, providing a safer work environment. 

6. Retail Services

If you’ve been in-store to supermarkets you’ll have realised that automated services for self-checkout have replaced an actual sales person for the most part. 

The advancements in AI technology will see retail service roles entirely replaced by robots or other AI machinery. This allows for guaranteed staffing, an understanding of customers’ shopping behaviours, and the ability to recommend products that the customer may be interested in based on their previous purchases. 

7. Courier Services

Robots and drones are going to quickly take over the courier service sector. With the use of AI they can complete the logistics and supply chain functions because they are quicker, less costly, and more efficient. 

Many delivery services worldwide have begun to use robots for things such as takeaway food orders, for example Starship Technology – a company who launched in 2014 tested their delivery robots in 2017 and have since successfully set up in several different countries.

Engineering and robotics design company Boston robotics:

8. Doctors + Surgical Assistants

With recent advances in robotics and artificial intelligence (AI), it has never been more exciting to consider the potential applications of AI within the field of medicine. In particular, AI has opened up some truly revolutionary possibilities for aiding surgeons during complex procedures.

Instead of relying on an assistant to provide additional hands or help relay instructions, AI could one day take over the surgical assistant role entirely. Such an advancement in medical technology would not only streamline operations but also make surgeries much safer by reducing potential mistakes from human error. As AI technology continues to make leaps and bounds, it’s quite possible that surgery as we know it is about to undergo a dramatic transformation in surgery.

Robotic doctors can store endless amounts of information compared to their human counterparts, enabling them to make more accurate and effective decisions for treatment for their patients and the world of medicine has been advancing in the art of robot and AI-assisted procedures to allow for more precise technique by human doctors.

Recent advancements have seen US researchers have a robot successfully perform keyhole surgery on pigs on its own, with no human assistance!

Since we are already witnessing robot-surgeons perform critical operations it is only a matter of time before they completely replace human doctors and surgeons. 

9. Soldiers + Military Personnel

The military sector becoming entirely AI and robot controlled is likely to instil fear into society with concerns of a lack of human control. However, military professionals are sure that future battlefields will be better equipped, consisting of robots that are able to follow orders without the need for constant supervision.

As technology advances, researchers are beginning to realise that Artificial Intelligence (AI) has the potential to revolutionise the way we think of and handle military-related work.

Although humans have acted as pilots and engineers in warfare for centuries, AI is starting to change this dynamic. Robots are regularly being used in military operations for various tasks such as surveillance, intelligence, and many others. Using predictive algorithms and adaptive intelligence, AI systems are now capable of performing tasks that were once restricted to human comprehension alone.

With rapid advances in deep learning and robotics, it appears clear that soon AI will replace military personnel as pilots and engineers, something that could potentially provide vast advantages to modern militaries worldwide.

The head of the UK military stated that “autonomous robots could soon form a quarter of the British army by 2030.”

10. Taxi + Bus Drivers

With self-drive cars already here, and new AI features being added to new models of cars every year, it is almost inevitable that taxis and buses will all be self-driven and fully autonomous with no need to employ driving staff in the near future.

11. Market Research Analysts

Market research is a key aspect to an organisation’s marketing strategy, and without market research analysts they won’t be able to create content, develop products or enhance their marketing campaigns to the right target audience. 

However, developments in AI technology has enabled this role to be automated. Robots and other AI machinery are being used to conduct surveys and market research to generate a comprehensive market research report, without the need for human employees.

12. Security Guards

Security systems have seen tremendous change in recent years with the introduction of facial recognition systems, fingerprint access, two-factor authentication and many other features. This has also meant that the need for security guards has been in much less demand, eventually there will be no need for a human security guard thanks to the ever-evolving security systems.